All prices include value added tax (VAT) 24% if not otherwise mentioned.
Payments are made using SEPA bank transfers only at the moment.
Delivery by postal service or similar (Posti / Matkahuolto etc…).
Dispatching costs are calculated based on order weight. The amount is automatically added to invoice.
Delivery time is about 2-7 work days.
Return or exchange is free of charge.
In any product change, refunds or consumer complaints, contact firts customer services at Planet A9 email@example.com. We will not receive product refunds which are not beforehand reclaimed in custome services.
Planet A9 will inherit the costs from unnecessary product refunds from the sender.
All possbile claims for delivery is be made in 8 days. All the products have 14 day refunds. Refunded product must be returned back in its original package.